To confirm this symptom, navigate to the 'Device' tab in Bambu Studio. The issue is confirmed if the file list area remains blank or fails to populate with stored G-code files while the printer status shows as 'Online' or 'Ready'. Verify if the printer's internal storage is accessible by attempting to trigger a print command; if the software cannot see files but the printer can still initiate prints from its local touchscreen, the synchronization of the file metadata between the device and the software is confirmed as failed.
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