Laptop Battery Not Charging Symptom Verification

To confirm the battery is not charging, observe the system tray battery icon while the AC adapter is connected. If the icon displays 'Plugged in, not charging' or remains at a static percentage despite an active connection, the system is failing to initiate a charge cycle. Verify this by checking if the system runs solely on AC power without the battery present, or if it shuts down immediately when the adapter is unplugged.

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