WH-1000XM3 Connection Failure Due to Voice Assistant Active

Verify the status of Google Assistant or Amazon Alexa within the Sony Headphones Connect application. The presence of an active voice assistant service can be confirmed by checking the 'Voice Assistant' setting; if it is set to 'Google Assistant' or 'Amazon Alexa,' this confirms the cause of the restriction on multi-device handshake capabilities.


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ID: vXNSZT6OMuX9aovaq1Vy
Created: 8/1/2026, 8:12:10 AM
Version: 1.0
Status: Not Verified
Marked True: 0
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