Repair or Clear the Charge Port Latch Pin

Safety Precaution: Ensure the charging session is fully terminated and the vehicle is in Park. Do not attempt to force the latch pin if it is stuck due to ice.

1. Clear Debris: If the pin is blocked by ice, use a vehicle defrost cycle to warm the charge port area. If debris is present, gently remove it with a non-conductive tool.
2. Inspect for Damage: Examine the port for bent pins or a damaged latch receiver.
3. Perform Reset: Reboot the vehicle touchscreen by holding both scroll wheels until the Tesla logo appears to reset the charging computer.
4. Verification: Re-insert the Supercharger handle. The light ring should pulse blue, then turn solid green once the handshake is successful and the latch secures the connector.

Sources