Update or Reinstall Printer Drivers

To resolve printer driver incompatibility with Microsoft Edge, follow these steps to ensure you are using the latest manufacturer-supported software:

1. Visit the official support website of your printer manufacturer (e.g., HP, Canon, Epson, or Brother).
2. Locate the 'Drivers' or 'Support' section and search for your specific printer model.
3. Download the latest driver package compatible with your version of Windows.
4. Open Device Manager by right-clicking the Start button and selecting it from the menu.
5. Expand the Print queues category.
6. Right-click your printer and select Uninstall device.
7. Restart your computer; Windows will attempt to detect the printer, or you can run the installer file you downloaded in Step 3 to manually install the latest manufacturer drivers.
8. Once the installation is complete, open Microsoft Edge and attempt to print a document to verify the print preview window now loads successfully.