This procedure resolves software conflicts within the Media Control Unit (MCU) by rebooting the infotainment system without affecting the vehicle's driving systems.
- Ensure the vehicle is in Park (P) and is safely stopped.
- Locate the two scroll buttons on either side of the steering wheel.
- Press and hold both scroll buttons simultaneously.
- Continue holding the buttons until the touchscreen turns completely black.
- Release the buttons and wait approximately 30 seconds for the Tesla 'T' logo to appear on the screen, indicating the reboot process has initiated.
- Verify the fix by confirming that the touchscreen interface becomes responsive and all system menus are accessible once the boot sequence completes.
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