Perform a Soft Reboot of the Infotainment System

Follow these steps to clear the temporary software conflict and restore system responsiveness:

1. Park the vehicle safely and ensure the parking brake is engaged.
2. Locate the two scroll wheels on the steering wheel.
3. Press and hold both scroll wheels simultaneously for 10 to 15 seconds.
4. Observe the touchscreen until it turns black and the Tesla 'T' logo reappears, indicating the system is restarting.
5. Wait for the infotainment system to fully reload and verify that background tasks are processing correctly.

Safety Precautions: Do not attempt this procedure while the vehicle is in motion.

Sources