Implement a Centralized Project Management Platform

To break down communication silos and unify service delivery, implement a cloud-based, centralized project management platform to serve as the single source of truth for all departments.

1. Select a unified project management software suite that supports cross-departmental access permissions and real-time document collaboration.
2. Migrate all active urban community projects, task lists, and shared data resources into the centralized system to replace disparate, department-specific tracking tools.
3. Configure role-based access controls to ensure that relevant stakeholders from different departments can view project goals, timelines, and status updates, effectively eliminating information hoarding.
4. Establish standard operating procedures (SOPs) requiring all project updates, milestone tracking, and inter-departmental communications to be logged within the platform rather than through isolated email threads.
5. Verify the fix by conducting a quarterly audit to confirm that duplicate work has been eliminated and that all departments are referencing the same current project data within the system.

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