Safety Warning: Do not use excessive force to pull the connector, as this may damage the locking mechanism or charge port.
- Access the charging station's physical or digital interface and select the 'Stop' or 'End Session' command to halt the flow of electricity.
- Alternatively, open your vehicle's mobile app or interact with the vehicle's touchscreen infotainment system to confirm the charging status is set to 'Stop Charging' or 'Charge Complete'.
- Wait for the vehicle's charge port indicator light to change color or turn off, signaling that the communication handshake has ended and the safety locking pin has retracted.
- Verify the fix by gently pulling the charging handle; it should now release smoothly from the charge port.
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