Follow these steps to refresh your account authentication and resolve access denials due to expired or unverified identity credentials:
- Log in to your auction platform account dashboard and navigate to the 'My Page' or 'Account Settings' section.
- Locate the 'Identity Verification' or 'Security Status' tab.
- If the status is marked as 'unverified', select the option to 'Re-verify' or 'Link Authentication'.
- Select your preferred verification method: i-PIN or Mobile Identification.
- Follow the on-screen prompts to input your current credentials. Ensure that the information matches your government-issued registration data exactly.
- If using mobile identification, ensure your device has a stable network connection and that you are using the official carrier-authorized verification app.
- Submit the verification request and wait for the confirmation notification from the platform’s security database.
- Once confirmed, log out and log back into the platform to verify that your account status has updated to 'Verified' and that auction bidding functions are now accessible.
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