Replace the Wall Connector Hardware

  1. Confirm that a qualified electrician has verified the facility grounding and input voltage are within specifications, ruling out external wiring issues.
  2. If the CC_a004 error persists after confirming external infrastructure is sound, the internal ground fault monitoring circuit is confirmed as defective.
  3. Contact Tesla Support to initiate a warranty claim or hardware replacement process for the Wall Connector unit.
  4. Ensure a qualified electrician performs the removal of the faulty unit and the installation of the replacement unit according to the official Tesla installation guide.

Sources


Diagnostic Documents

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Remedy Document

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Automotive - Electric Vehicles

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ID: 6Jbi2drRwGu2XwnoOR9Z
Created: 7/15/2026, 1:32:13 PM
Version: 1.0
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