Follow these steps to remove mineral deposits and debris that prevent the toothbrush from making a flush contact with the charging base:
- Unplug the charging base from the wall outlet to ensure safety.
- Use a soft, damp cloth with a small amount of mild soap to gently wipe the bottom of the toothbrush handle, focusing on the indentation where it meets the charger.
- Wipe the surface of the charging base to remove any hardened toothpaste residue or water-borne mineral deposits.
- Use a cotton swab to carefully clean any hard-to-reach crevices or debris buildup around the center peg of the charger.
- Dry both the handle and the charging base thoroughly with a clean, lint-free cloth.
- Reconnect the charger to the wall outlet and place the handle back on the base to verify it sits level and secure.
- Observe the toothbrush for a beep or a blinking battery indicator light to confirm the inductive charging connection has been restored.
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