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Diagnostic Case Summary

My Tesla Model 3 is not charging

In progress

Automotive - Electric Vehicles · Started Jul 21, 2026 · by Pedro

Diagnostics

Tesla Alert CC_a015 Unable to charge - Vehicle connection issue
Confirmed
Tesla Charging Issues with Wall Connector
Confirmed

Diagnostics and Remedies considered but not confirmed

Debris or contamination in the vehicle charge port
Diagnostic considered
Perform a Hard Power Cycle of the Wall Connector
Remedy considered
Tesla Alert CC_a001 Unable to charge - Insufficient grounding with Wall Connector
Diagnostic considered
Tesla Alert CC_a004 Unable to charge - Wall Connector hardware issue
Diagnostic considered
Tesla Model 3 Charging System Issues
Diagnostic considered