Loading Diagnostic Tree...

Diagnostic Case Summary

sony headset

In progress

Computer Hardware · Started Aug 1, 2026 · by Florian Puget

Diagnostics

WH-1000XM3 Connection Failure Due to Hardware Architecture
Confirmed
WH-1000XM3 Multi-Device Connection Symptoms
Confirmed

Diagnostics and Remedies considered but not confirmed

Configure Manual Call and Media Audio Split
Remedy considered
Sony WH-1000XM3 Wireless Headphone Operational Overview
Diagnostic considered
WH-1000XM3 Connection Failure Due to Firmware Conflict
Diagnostic considered
WH-1000XM3 Connection Failure Due to Voice Assistant Active
Diagnostic considered